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A hard freeze is coming. Use this checklist to keep pipes from freezing in a Kannapolis home, thaw a frozen pipe safely and know what to do if one bursts.

Burst pipe, slow leak, flood or sewer backup? See which kinds of water damage a homeowners policy usually pays for, which it does not, and how to file a claim.

A clear checklist for the first three days after a house fire: staying safe, calling your insurer, finding a place to stay and protecting what is left.

Brown stain, drip or a sagging ceiling? Learn what’s causing it, when a wet ceiling can fall, and how ceiling water damage gets repaired the right way.

Water or damp under your house? Here’s what causes a wet crawl space in Kannapolis homes, how to find the source and the fixes that keep it dry.

Leaking water heater? Shut off the power and water, find where it’s leaking, and learn when the tank needs replacing. Water on the floor? Call us 24/7.